Your Keyboard: One Interface for All Applications!

A strong reason for the phenomenal rise and acceptance of smartphones is the multifunctional capabilities it possesses. With so much available in a small handy device the demand and imagination of users for more utility has soared. The spurt in development of applications, looking to make the complex simple by addressing the different needs of the users have further fueled the imagination of users. The user today desires that there is a smartphone application to address all his myriad needs. The biggest long-standing wish for most users is to find a, ‘one interface for all’. A single interface that helps them perform multiple activities be it book movie tickets, cabs, services, shop online for clothes, groceries or any other commodity or check on the latest news updates.

 

One interface for all!

While there have been many applications developed to address the above needs of users, none have come close to doing it through the most important and integral part of smartphones. One that on average is accessed 60 times a day and is the quite essential interface that enables 90% of interaction with other applications. Xploree AI Keyboard App is the world’s 1st AI powered mobile keyboard application that has been developed to fill this void. A keyboard that understands user’s intent and recommends contextual content in real time, catering to his umpteen needs through a single interface, without infringing on his privacy.

 

What is remarkable about the keyboard application is that it has been developed keeping in mind the language preferences of users. The keyboard can assist users in 150+ global and 30+ Indic languages providing the same functionality and utility that is available to English users which predominantly is the default language in almost all keyboards and devices.

 

The unique feature in the keyboard that ensures the capturing of intent to serve suggestions in real time to users is non-intrusive, meaning the suggestions do not pop up on the screen annoyingly. The suggestions and discoveries appear when the user presses on the presto icon, aligned to the top right corner of the keyboard.

 

Boon for Marketers!

The keyboard apart from being a ‘one interface for all’ for users is also a boon to advertisers and marketers. It provides marketers and advertisers opportunities to present their products and services at the exact moment of need reducing the friction that unwanted solicitation can cause, while increasing the chances of the user accepting or consuming the product or service. It also enables marketers to reach out to a wider audience in the language preferred by the user.

 

Present day smartphone users though spoilt with choices are still on the lookout for an application that serves multiple utilities. Xploree AI Keyboard appears as an apt solution that not just serves the basic functionality of typing and conversing in multiple languages, it also helps users shop, dine, stay updated with the latest news, search and discover content, all in real time. Xploree serves contextually relevant, non-intrusive content on the go, acting as a trust worthy companion and the much desired, ‘one interface for all’.

Are You Sure Your Data is ‘Not’ Getting Compromised?

Have you been victim to a data breach, yet? What precautions have you or the organizations whose digital services and products you use, put in place to ensure your personal data stays out of reach of unwanted solicitors or criminals?

 

Data breaches have become a regularly occurring phenomenon that gets its share of attention every time a big business or corporate entity gets hit and valuable user related information is compromised. Data privacy and data breaches in the recent couple of weeks has once again become the talk of town due to social media major Facebook becoming victim to a breach that compromised valuable personal information of 50 million users.

 

So, why are these data breaches increasing by the day? What purpose does it serve?

With the digital economy growing from strength to strength and our growing dependence on digital transactions and communications increasing by the day, it has become imperative that having access to digital profiles makes it easy for a business to reach out to target audiences. In the same vein it becomes easy for cyber criminals looking to swindle money from our accounts to utilize our personal digital information to make merry. There are many other serious offences such as identity theft that can be easily carried out with compromised personal information or data.

 

The timeline below represents some of the renowned entities that have fallen prey to data breaches in the last 5 years.

2018 Facebook gets embroiled in a data leak compromising personal information of 50 million users.

 

2017 Equifax a consumer credit reporting agency in America gets hit by a data breach, impacting 173 million Americans credit card details and other vital information. Couple other renowned names to be hit by data breaches in the same year included HBO, Instagram.

 

2016 A healthcare provider named 21st Century Oncology had 2200000 records compromised when they were faced with a data breach.

 

2015 A data breach that severely infringed on the personal lives of users was the Ashley Madison data breach which saw 37 million user records such as credit card information, addresses and phone numbers getting compromised.

 

2014 Two well renowned entities one from entertainment and the other from the finance industry, Sony Pictures and JP Morgan respectively had to rethink their data security plans after succumbing to data breaches.

 

While businesses promise to keep user data private and secure, the growing threat of fishing, unethical hackers and cyber criminals still puts confidential data at risk of getting abused. In terms of application use organizations should refrain from capturing personal data, instead for security reasons and safeguarding user data, every code and application can be run on the device as is the case with Xploree AI Keyboard App. User’s data is always secure, meaning whatever the user types in on the keyboard is never captured or stored. Only intent/context are anonymously matched to the relevant suggestions.

 

To safeguard one’s own individual interest’s users should follow certain protocols to safeguard their personal digital foot prints.

 

Here are a few tips to keep you safe from data breaches

  • Be responsible for your own data.
  • Never ever share passwords or user ID’s.
  • Do not store passwords and other confidential information on your phones.
  • Ensure you invest time in reading the privacy policies of service providers as well as digital products that require you to sign in or share information.
  • Do not share passwords or other confidential information through messages.
  • Download and install only verified applications

How Chatbots and Assistants are Perfectly Fitting into a Woman’s World

Calls for women empowerment seem to be getting louder with each passing year. It is heartwarming to see the struggles women are going through to bring about gender equality to walk shoulder to shoulder with the opposite sex. International women’s day celebrated on the 8th of March every year is a tribute to the women who are leading from the front.

 

In this article we talk about the much talked about AI powered chatbots and related developments that are focused on empowering women around the world.

 

Bots to pull women out of depression

Women go through a lot be it at their home or at the workplace. The continuous discrimination and demand for more from family and friends can take a toll on the strongest of women. All women need, when faced with a tumultuous time is a keen ear that listens to their woes and guides and pacifies them. This is exactly what ‘Woebot’ a chatbot has been created for. The Woebot engages the user with cognitive behavioral therapy by inquiring how the users is feeling at any given moment. It then shares links to videos that can help. The Woebot website to encourage users has shared the following message on their website, ‘No couches, no meds, no childhood stuff. Just strategies to improve your mood. And the occasional dorky joke. You can use Woebot on Facebook Messenger as well.

 

Bots as a beauty therapist or assistants

Women are considered the most beautiful creation of god, not just for outwardly appearance but the humble and caring soul that resides within. While most women do not bother much about how they look there are some, especially teenagers who are very conscious about how they look. Their consciousness can sometimes lead to lack of confidence and reclusiveness. To address the concerns of teenagers a multinational dermatologist firm has created a created a chatbot that acts as an elder sister for young teens, clarifying doubts related to skin care. OH MY BOT the website that published the case study mentions that women are asked simple questions related to their age, skin type and the problem they are faced with to suggest remedies.

 

Bots as protectors

If there is anything, related to women, that needs immediate attention in a country like India then it must be women safety. We are all aware of the abuse women are faced with day in and out, rape, domestic violence, eve teasing are just a few ways women are subjected to physical and mental trauma. There have been many interventions to address women safety issues but none that looked to use a chatbot. A Mumbai based visually impaired programmer has done just that by creating a chatbot that can be accessed remotely to anonymously raise sexual harassment issues. The chatbot named safecitybot records the complaint and the location to alert authorities by locating the user on a map available on the site.

 

There are many other fields where the use of chatbots is helping women, be it pre-natal health care or caring for a new born. The evolution of chatbots is ensuring that there is readily available advice and guidance for women at the click of a button. Hoping the evolution continues and technological developments help more and more women without a bias.

Old is Gold – Tamil

Tamil as the first Indian language to be printed and published in India has an history that dates back to 500 BC. Its reach and influence has only grown with time.

 

Chatbots are not just facilitators of interaction, they are your company’s voice. Learn how, you can create personalized experiences for your audience

The chatbot industry is abuzz. As per Gartner, chatbots will power 85% of all customer service interactions by 2020. Businesses both big and small are looking at incorporating chatbots into their systems for increased efficiency while customers enjoy the convenience chatbots bring to the table. Technological advancements and increased utility among chatbots is ensuring that chatbots not just facilitate interactions but do much more to benefit the business and create seamless experiences for customers.

 

Read on, to learn how chatbots can be molded to suit your business needs, while ensuring personalized experiences for your customers or clients.

 

Multilingual Chatbots: Language is a decisive factor to attract the native crowd. ‘When in Rome, do as the Roman’s do’, is a popular idiom most of us are aware of. It fits in right for businesses looking to create a personal bond with a native crowd within a region. As is the case in multilingual multicultural India, people prefer to converse in the native language more than using English. Chatbots with native language capabilities will come across more personal and see higher expectance from the native crowd.

 

24/7 Connectivity: Ever since the advent of the internet and the large-scale adoption of smartphones, increasing number of population now like to get their work done online. Be it booking of tickets, ordering food or shopping for clothes, people wish to connect online and get their job done in the moment. Chatbots fit the bill perfectly in such a scenario as they are available 24/7 to assist the client or customer with their requests.

 

Top-notch Customer Service: As mentioned earlier in the post more than 80% of businesses soon wish to power their customer service interactions through chatbots. There are many reasons for the shift from human customer service agents to chatbots but the most important factor that is fueling this decision is the efficiency that chatbots bring. Chatbots are pre-loaded with accurate information that gets triggered by matching the queries put forth by the customer or client. As this information is verified and scrutinized bots can perform efficiently, so much so that they are able to save on average 4 minutes of time addressing support queries.

 

Industry Specific Configuration: Chatbots can be easily configured to the exact needs of an industry. Xploree.AI, frontrunner in developing AI powered chatbots can enable chatbots with an array of 49 domain specific dictionaries making domain specific conversations that much more specialized and accurate.

 

Widespread adoption of chatbots has become a business prerogative that cannot be overlooked for the benefits it provides. With the world moving slowly but surely towards automation, a chatbot stands as the first cog in the process and is here to stay.

Conversational Analytics to Boost your Bots and Business

The progress made in conversational analysis has given rise to wide spread acceptance of AI powered conversational chatbots, helping businesses increase engagement, acquisition and monetization and can be an apt fit in a multilingual country like India. Gartner’s prediction points at ‘conversational AI’ becoming the most sought-after technology advancement beating ‘cloud first’ and ‘mobile first’ imperatives in the next decade.

 

The ever-growing dependence on smartphones and the inclination and convenience of interacting with digital personal assistants or chatbots is further fueling the growth of conversational chatbots. Data from MindMeld revealed that 55% smartphone users using voice assists on their phones used it once daily or weekly, up from 49% in the previous year.

 

Here’s how CA and AI boost your bots and business;

 

Easy and widespread use

Chatbots enabled with conversational analytics can be used by any individual, regardless of age or technical prowess. The user can conveniently converse in the language he or she is most comfortable with and find solutions to their concerns.

 

Make sense of unstructured data

For businesses there is an unprecedented amount of unstructured data available on social channels, call logs, Q&A platforms and elsewhere on the web. Conversational analytics can help businesses or other bodies derive sense from the unstructured data available online.

 

Create a stronger bond between user and business

Chatbots with conversational analytic capabilities can be a big boon not just for customer service, but for sales as well. Chatbots capable of conversing and processing different languages can be hugely beneficial for businesses as unlike human customer service agents the chatbots are available 24/7 to address concerns of people using varied languages. They are more prompt, drastically reducing the response time and are aware of what the customer is expecting.

 

Reduced cost

A Business Insider research titled ‘The Chatbot-Explainer’ states that businesses can save as much as 29% in costs incurred on manpower by utilizing chatbots for customer service or sales functions. It can also save on costs related to acquiring new customers as chatbots providing prompt and updated information and service will help retain customers.

 

In a multicultural, multilingual country like India, which has 22 official languages, approximately 196.02 million users on social media and 299.24 million smartphone users, conversational chatbots can surely be a much-needed boon to build healthy and long-lasting relations with customers.

Hindi Tops Among Indic!

Hindi language interface on mobile and the internet can increase engagement and accrue impressive benefits for businesses.

 

Building Relationships with Machines in the Age of AI

Remember the much-loved robot, Vicky, from the popular sitcom ‘Small Wonder’. A robot modeled after a 10-year-old girl created by a robotics engineer, introduced to the world as his adapted daughter. The robot, a Voice Input Child Identicant, V-I-C-I, nicknamed Vicky had real hair and skin and possessed superhuman strength and speed. The plot of the sitcom revolved around the idea of a robot girl becoming an integral part of a family of four, sharing a fond relationship with every family member, while helping with household chores. Television viewers marveled at the small wonder, considered a work of fiction, never imagining it would turn into a reality a couple decade later.

 

Today, AI powered devices, robots and chatbots are helping us in all walks of life, lot more than we imagined, inadvertently building long lasting reliable relationships.

 

AI is now part of our everyday lives

Siri, Cortana or any other voice-based AI powered assistants have now become an integral part of our lives. The days of typing out text to carry out a search is slowly vanquishing as our dependence on Siri, Cortana or any other voice based assistant increases. We are more comfortable asking Siri for help to search the web, set up schedules and reminders, send or reply to mails. Invisible AI powered virtual assistants have unconsciously become part of our lifestyle.

 

AI powered chatbots as teachers

A collaboration between Georgia Tech and IBM saw the emergence of Jill Watson, a AI powered chatbot created and conceptualized to work as a Teacher’s Assistant or TA. Jill’s capabilities include answering hundreds of questions in record time without any errors, besides being incredibly patient. Textbook creator Pearson also has bought into the idea of having virtual tutors for students reading through digital textbook resources. The tie-up between Pearson and IBM has tried to give virtual tutors additional capabilities that make it interactive, testing students by posing questions related to the content.

 

AI for healthcare

AI supported systems can become our trust worthy companions who are constantly observing us to note and report any fluctuations in our health condition, much like a seasoned doctor or a nurse would. ShareCare an AI powered platform is designed to do exactly that. It carefully listens to your conversation while you interact with your doctor via video or chat, with the intention to understand your physical and emotional well-being. The AI powered system closely monitors your eyes to gauge if your nervous, is your eye movement expressing stress. The observations made by AI are then compared to the eye movements of millions of people who have suffered a heart attack. The information collected doing the comparative analysis warns users of a potential heart attack or any other severe condition before it happens.

 

AI for customer service

We have all had that annoying conversation with a customer service agent who has no clue of our concerns and has just one standard line to irk us even more, ‘We have made note of your concern and will resolve it at the earliest.’ Bring in chatbots and the situation changes, pre-programmed, enabled with Natural Language Processing capabilities, chatbots can enhance user experience by addressing the concerns of users in a systematic and patient manner. AI enabled chatbots are helping develop a more insightful and comprehensive understanding of customers which in turn is helping businesses provide more personalized and improved solutions. Chatbots are resolving challenges customers face interacting with human agents without the exact know about the product or service.

 

With AI devices, robots and chatbots now getting configured to become socially acceptable and more viable there is all possibility, that the relationship between AI powered devices, robots, chatbots and humans is here to stay and flourish!

make-in-india

Homegrown companies meet to launch the next blitzkrieg in the field of technology

Indian startup ecosystem has really taken off thanks to fueling factors like massive funding, evolving technology and a burgeoning domestic market. After Bangalore & Delhi, Hyderabad has become cocoon to global companies like Facebook and Microsoft, but the buck doesn’t stop here!

 

Hyderabad is also home to some of the path breaking & cutting-edge start-ups led by innovative companies and groups. One such lot can be found right now, all at one place, crafting the future of technology in their own unique way. These are the companies funded by BitChemy Ventures and their sister concerns; currently under one roof, shaping the next phase of technological disruption at the Raja Prasadam building, Kondapur, Hyderabad.

 

9 home grown companies that have already proved their mettle in the industry are meeting to shape unique technological innovations in the year 2018.

 

Here’s a snapshot of the companies who are shaping the next wave of technology from Hyderabad, India

 

KeyPoint Technologies (KPT) – Award winning global leader in innovative language technology offerings for mobile consumers. KPT’s flagship product Xploree AI Keyboard is industry’s first user-initiated and multi-lingual search and discovery platform powered by revolutionary text input and prediction technology.

 

The Xploree ‘Search and Discovery Platform’ can recognize intent within a text snippet/conversation and serve the most relevant contextual suggestion in real-time. KPT over the last year, increased its focus towards promoting Indic language usage in the digital domain by integrating features like transliteration (type in English and get suggestions in native language) and adding support for 27+ Indic Languages, in its products. KPT has ensured BIS compliance for its Xploree Keyboard by supporting the mandatory 22 Indic languages, required for smartphones to be sold in India and providing localization services to OEMs for these 22 Indic Languages. KPT has built a Chatbot which can understand and answer queries (in plain English or local lingo) related to Telangana Tourism. By the end of this year, KPT plans to take Xploree’s platform global (KPT supports 140+ Languages), with relevant partnerships. It will be the first time the world will experience a product of this kind.

 

Cafyne: Another startup that has been featured as one of Gartner’s cool vendor, helps enterprises protect their brand by ensuring compliance to regulatory and company policies.

 

As a next step, Cafyne has announced general availability of its SaaS offering. While most existing social media tools focus on just one element of social media management, Cafyne brings together security, risk management, analytics, and employee advocacy into one completely unified, user-friendly tool designed specifically to meet compliance needs for a broad range of regulated industries.

 

3LOQ: 3LOQ is an AI startup deploying cutting edge technology to help organizations build better customer relationships. Founded by Mr. Anirudh Shah and Mr. Sunil Motaparti in 2012, the company builds machine learning algorithms to increase customer engagement and reduce attrition. 3LOQ leverages consumer psychology and big data to create unique personalized interfaces that enable habit formation amongst target consumers. In the past, the company has worked on implementing machine-learning based marketing solutions for clients from retail, e-commerce, telecom and banking sectors successfully. Currently, 3LOQ is focused on implementing Habitual AI solutions to solve challenges in the financial sector.

 

Altiux: One of the few Indian product engineering companies that specializes in the IoT space. Altiux helps corporates, SI as well as startups in their endeavor to offer smart products & solutions.

 

Altiux has delivered IoT enabled smart solutions in key geographies like S. Korea, Japan, Taiwan and the US, across verticals like Industrial IoT, Smart cities, Smart buildings and Smart homes. Currently Altiux offers services in IoT embedded engineering, IoT Mobile apps and end-to-end IoT Application development.

 

Kagami: The platform is built around the concept of visual design, i.e. a set of visual tools used to define process and platform and converts this visual flow to software in an automated manner. The process of customization involves extensive knowledge rather than just having the software expertise.

 

KAGAMI supports a client in creating solutions that are relevant to its eco-system and embedding them in digitized processes. Every solution is unique to the organization for which it is built. Every solution is built from bottom up to the requirements of the client. Every solution is completely customizable, with minimal cost of customization.

 

Spatialytics: Spatialytics started in 2017 and aspires to be the preferred vendor in delivering end-to-end land management solutions to the governments. Currently it offers 2 main services a) UAV Services (Drone) b) Land Management Systems (LMS). UAV Services supports aerial surveys to generate Geo-referenced orthophoto mosaic, DTM Services include generating Land Use maps. LMS systems are developed mainly to improve revenue generation in the cities and municipalities, making them self-sustainable and improve the revenues year on year. Spatialytics has plans to enter the emerging markets in Asia and Africa to introduce

 

Bitkemy: Bitkemy Technologies (services unit of Bitkemy Ventures) offers technology centric services with razor sharp focus & commitment to deliver customer success. Bitkemy technologies is mainly specialized in custom software development (mobile / web / enterprise applications development), quality assurance, software testing, cloud computing and infrastructure management and Big data & Analytics.

 

All these 9 companies are under the leadership of Mr. Prasad Motaparti, a serial entrepreneur and an award-winning industrialist. He has to his credit revival of several sick units comprising of cement and steel both in India and outside. It is indeed very rare, for an industrialist or an entrepreneur to venture out in such diverse ecosystems and to make them all so unique and successful in their own way.

Xploree Grows from Strength to Strength!

Increase in the use of Indic languages and growing interest of millennials is fueling rapid growth of Xploree AI Keyboard.