Mobile experience for Xploree means going beyond the arc and solving real consumer problems
Looking back at the Rio Olympics, a strong sense of ‘Mobile First’ has emerged that brings the focus back to mobile search. It’s a fairly new chat phrase that’s doing the rounds of tech circles after the much talked about ‘Big Data’ revolution. Rapid growth in mobile consumption has made the Rio games witness a nearly 150% jump in video streams over the previous edition. This demonstrates that almost all content in the future will take the mobile route for distribution. But, it can become a reality only when the mobile evolves and becomes a truly intuitive device for content consumption.
With most users starting their mobile journey pretty early on in life, the average age of mobile users has come down drastically over the years. Mobile users are now demanding greater autonomy and control on search and discovery, more so than ever before. Their aspirational mobile experience revolves around search results that matter to them the most. To that effect, the user’s intent and the context in which it is expressed will decide the manner in which content reaches consumers in the future. Intent-based technologies are thus poised to emerge as the ‘next big thing’ to revolutionize mobile search and discovery.
To reach out to consumers who wish to access their desired content, when they want, and however they like it, engagement on the mobile is all set to make a big splash by going viral through mediums such as chat, messengers, social networks and the likes. Instantaneous and spontaneous response to users’ intents and expressions on the mobile opens up a whole new world of possibilities for discovery. To see what’s making heads turn, let’s look at some popular user-initiated scenarios that come part and parcel with the Xploree keyboard.
Uses ubiquity of search platforms
Most of us use the internet’s information highway to access almost anything and everything through search engines like Google. We do this quite simply by expressing our needs with the keywords that are closest to our intent. It may be a single word or a typed search strings. Xploree makes the user search experience more integrated through its next-gen, artificial intelligence (AI) technology which is capable of predicting the user’s area of interest with great accuracy. While customers are at it on their phones, Xploree looks to deciphers their intent conveyed through the typed string or keyword. Further, it makes the mobile friendlier with its highly predictive and intuitive, multi-lingual keypad which doubles up as a personal assistant which serves meaningful suggestions.
Draws attention through intent driven icons
Most of us are expecting low to almost zero waiting time for getting our needs sorted on the net through relevant search results. Our behavior is largely influenced by on-the-go access to the internet data powered by the mobile. While using the phone to browse, chat, share, discover, install apps and do more, we have also become habituated to look at icons that depict notifications. When we are at it, Xploree opens up a delightful, non-intrusive information gateway that speaks about our possible interest areas to look at. Intenticons within the Xploree smart keyboard come extremely handy in this regard as they serve relevant content by prompting a set of highly imaginative and interactive icons to tap at. The experience thus derived is completely self-triggered and dispensed at our convenience.
Goes beyond social engagement
It has almost become like a habit for us to seek reviews, advice, suggestions and do a lot more over our vast social landscape of friends, relatives and acquaintances. This critical need is further amplified through Xploree engagement cards. We can now draw instant solutions through these cards and share them inside our chat windows. these cards also solve an inherent need among to store suggestions on topics of general interests, products and services while also making it sharable. They do so while we choose to chat with friends, browse the internet and play around with apps. You name the social channel, and Xploree promises to deliver the most apt content at the user’s precise moment of need. This feature is immensely helpful as it allows real time collaboration and at the right time.
Given the rising of popularity of social and messaging apps as a means of drawing brand engagement the world over, a similar trend is duly anticipated in India too. With chat messengers emerging as the most downloaded apps in the country, Xploree’s intent driven technology is expected to go a long way in powering consumer experience on mobile in the future.